D-Link DVG-3104MS VoiceCenter PSTN Gateway

D-Link Updated: 2008-10-06 RSS
D-Link DVG-3104MS VoiceCenter PSTN Gateway

What is VoiceCenter™?
D-Link® VoiceCenter™, a Microsoft® Response Point™ phone system, is an IP-based phone system designed for small to medium-sized businesses (SMB) with support for up to 50 users. VoiceCenter provides numerous advantages over traditional PSTN (analog) phone systems while retaining the reliability of PSTN phone lines for accepting inbound and making outbound calls. Unlike previous generations of complicated, hard-to-use IP-based products, VoiceCenter is easy to install, manage, and maintain. Rather than taking days, it only takes a short amount of time to get the phone system up and running. VoiceCenter is also portable - businesses that need to relocate offices can easily take the phone system along. In addition, while D-Link provides solid phone system hardware, the integrated Microsoft Response Point phone system software provides state-of-the-art features such as Voice-activated Dialing and Voicemail Access, Automated Attendant for routing calls, and Automatic Phone and Gateway Discovery that allows for a simplified setup process.

Add More Phone Lines
The DVG-3104MS 4-Port PSTN Gateway plays a vital role in the D-Link VoiceCenter phone solution because it is responsible for bridging and routing outside PSTN lines into the VoiceCenter internal IP-based phone system. The DVG-3104MS provides four PSTN (FXO) ports for connecting up to four phone lines* and one 10/100 Ethernet port for connecting to a network. A total of up to 50 PSTN lines* can be added to a VoiceCenter phone system. Both the DVX-2000MS-5 and DVX-2000MS-10 VoiceCenter bundles include one DVG-3104MS unit for connecting PSTN lines and more lines can be added to the system without purchasing additional licenses. Simply add more DVG-3401MS Gateways as needed to support additional phone lines.

Easy To Use And Install
Because the entire VoiceCenter phone system is designed with simplicity in mind, installing additional DVG-3104MS Gateways to an existing phone system is a breeze. Once a network and new phone lines are connected to the DVG-3104MS, you can use the Microsoft Response Point software to easily add and configure new phone lines to a VoiceCenter phone system. The way the DVG-3104MS handles inbound and outbound calls is transparent to VoiceCenter users. It is virtually the same as accepting or making calls from an analog telephone.

The D-Link DVG-3104MS 4-Port PSTN Gateway enables integration of reliable PSTN phone lines to VoiceCenter, a Microsoft Response Point phone solution. With a solid, dependable hardware platform from D-Link and an easy to use, install, and manage phone system software from Microsoft, the VoiceCenter phone system is the clear choice for today's productivity and efficiency-minded small to medium-sized business.

Service Pack 1
Available via free download, Response Point Service Pack 1 (SP1) is a full suite of upgraded features, including seamless VoIP integration. With SP1, it is easy to use VoIP service to place external calls. By connecting to the standard public telephone system (PSTN) via your broadband Internet connection, you can improve the quality of communications while cutting costs.

Other SP1 enhancements include:

* Call status and call history features for visibility of all call activity
* New, advanced call handling options for easy transferring, parking, and dialing
* Upgraded firmware on phones and phone line adapters is available for SP1. The upgrade wizard automatically detects and provisions relevant devices
* Direct Inward Dialing (DID) numbers to better connect your employees and customers
* Voice-dial access to free directory assistance
* 64-bit compatibility