NEC DSX-40 SMB Communication Platform

NEC Updated: 2008-04-18 RSS
NEC DSX-40 SMB Communication Platform

The DSX-40 represents the next generation of DS Series platforms, and is designed for residential and small commercial applications. The system shares station equipment, IntraMail voice mail, and programming design with the DSX-80/160.

The standard DSX-40 configuration provides 4 CO/line ports, 8 digital station ports, 2 analog station ports, and 2 analog doorbox ports with relay controls. The system is easy to install and expands easily to 8 lines with 24 business phones or 18 single-line phones, or a mixture of both, via expansion cards.

Notable system features include:

* Built-in 2-port automated attendant, with multiple line greetings, and customizable dial action tables.
* Built-in caller ID information that can be logged at each extension and that can be sent to analog phones with caller ID capabilities.
* Workgroup features such as Call Coverage, Extension Hunting, Group Call Pick-up and Multi-Party Conference
* Intuitive system programming via DSX telephone or the System Administrator software, which is available for free download, from the DSX support website (link to www.necdsx.com)
* Optional DSX IntraMail voice mail / automated attendant that provides more advanced automated attendant features than provided by the built-in auto attendant. Available in either a 4-port x 8-hour, or 8-port x 16-hour configuration.

DSX-40 BENEFITS

Increased Sales
Hold Recall, Transfer Recall and Park Recall prevent "lost calls" which often translate as "lost sales." You may be able to save a "lost sale" with Caller ID Logging which lets you see a list of unanswered calls and automatically redial those numbers.

Enhanced Customer Service
Call Coverage keys speed the answer of incoming calls. Built-in paging through the phones finds the called party quickly. Call Park lets the called party "Pick Up" the call from anywhere in the building. And Caller ID Callback speeds a return call when necessary.

Robust Security
Door boxes can be used to answer doors, verify the identity of the party and release a lock to allow entry for deliveries. Forced and Verified Account Codes prevent long distance calls by unauthorized personnel.

More Productivity
User Programmable features such as Speed Dial and Distinctive Ringing let YOU customize the way your system works. A speakerphone for full hands-free operation is built into each phone and a calendar and clock are standard with all key telephones. Last Number Redial as well as Camp On and Callback all help relieve busy signal frustration.

Reduced Costs
Flexible 10 digit and 1+10 digit Toll Restriction helps prevent unnecessary and expensive long distance charges. Caller ID is a standard feature and expansion or additions are accomplished with minimal expense.

Faster Decision Making
Caller ID lets you screen the call before you've even answered by telling you the calling party number and name (if provided) before you've even answered. Caller ID log keeps a record of callers. Soft keys change depending upon call status to speed call processing.